Privacy Policy
Your Privacy Matters
Last updated: January 14, 2026
Pulse Health Technologies ("we," "us," or "our") operates the Pulse Health platform (pulsehealth.co.in). This Privacy Policy explains how we collect, use, and protect information when you use our website and services.
1. Information We Collect
Website Visitors (Marketing Pages)
When you visit our website, we may collect:
- Information you provide in forms (name, email, phone, clinic name, city, role, message)
- Analytics data through Google Analytics (pages visited, device information, approximate location)
- Security verification data through Google reCAPTCHA
Platform Users (Clinic Staff)
When clinics use our platform, we process:
- Staff account information (email, encrypted password)
- Session data for authentication
Patient Information
Our platform processes patient data on behalf of healthcare providers:
- Demographics (name, date of birth, gender, phone, address, Aadhaar last 4 digits)
- Clinical information (conditions, symptoms, complaints, doctor assignment)
- Medical documents uploaded by clinic staff
2. How We Use Information
- Respond to demo requests and inquiries
- Provide and maintain our platform services
- Authenticate clinic staff and maintain secure sessions
- Enable clinics to manage patient registrations and consultations
- Improve our website through analytics
- Protect against spam and abuse through security measures
3. Cookies and Tracking
Essential Cookies (Required for functionality)
- Authentication cookies for staff login sessions
- Security cookies for bot protection (Google reCAPTCHA)
Analytics Cookies (With your consent)
- Google Analytics cookies to understand website usage
You can manage cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality.
4. Third-Party Services
We use the following third-party services:
- Google Analytics: Website traffic analysis (marketing pages only)
- Google reCAPTCHA: Security and bot protection
- Cloud Storage: Secure storage for medical documents
These services may collect data according to their own privacy policies.
5. Data Storage and Security
- All data is stored on secure servers in India
- We use encryption for data in transit (HTTPS/TLS) and at rest
- Access to patient data is restricted to authorized clinic staff only
- We implement industry-standard security measures to protect against unauthorized access
6. Data Retention
- Marketing inquiries: Retained until request is fulfilled, then archived
- Staff accounts: Retained while account is active
- Patient data: Retained according to clinic's requirements and applicable healthcare regulations
7. Your Rights
Under India's Digital Personal Data Protection Act (DPDP) 2023, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data (subject to legal requirements)
- Withdraw consent for optional data processing
To exercise these rights, contact us at contact@pulsehealth.co.in
8. Data Processing for Clinics
PulseHealth processes patient data on behalf of healthcare providers (clinics). The clinic remains the data fiduciary responsible for patient data. We act as a data processor providing the software platform.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify users of significant changes by posting the new policy on this page with an updated date.
10. Contact Us
For privacy-related questions or concerns:
Pulse Health Technologies
Email: contact@pulsehealth.co.in
Website: https://pulsehealth.co.in
If you have questions about this policy, please reach out and we will respond promptly.